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1. Information We Collect & User

Some of the information we collect is provided by you, some is collected automatically (typically from devices) and some may be collected from other sources.

A. Information You Provide

When you use the Services you often provide information to us, such as when you create an account, make or fulfill a purchase, leave a review, or request customer support. Examples of the information you may provide are:

  • Name
  • Email Address
  • Payment Method or Financial Account Information
  • Shipping Address
  • Phone Number
  • Billing Address

B. Information We Collect Automatically

When you use the Services, such as when you visit our sites, and install or use our apps, we automatically collect information about how you use the Services and the devices you use to access the Services. Examples of the information we collect automatically are:

  • IP Address
  • Location information – we and our service providers may automatically collect general location information from your computer or mobile device. We will ask your permission before collecting your precise GPS location information.
  • Unique Device Identifiers, including MAC Address, Ad IDs, and device attributes, such as operating system and browser type
  • Usage Data, such as: web log data, referring and exit pages and URLs, platform type, number of clicks, domain names, landing pages, pages and content viewed and the order of those pages, the amount of time spent on particular pages, the date and time you used our Services, the frequency of your use of our Services, error logs, and other similar information.

C. Analytics, Advertising & Technical Data

Analytics – We use Google Analytics or other providers to understand better how individuals and their devices interact with the Services. Learn more about How Google uses data when you visit a partner site or app.

Cookies and Related Technologies. We may use cookies, which are text files containing small amounts of information that are downloaded on your device, or related technologies, such as web beacons, local shared objects and tracking pixels to store or collect information (“Cookies”). Cookies can help us learn about your online activity including on other sites or services.

Third-Party Content, Links, or Plug-Ins.

  • The Services may have links to third-party websites or apps, which may have privacy policies that differ from our own. We are not responsible for the practices of such sites.
  • The Services may also offer you the ability to interact with social plugins from social media sites, which may allow us and/or the social media site to receive data from or about you. In some cases, we may know that you clicked on a social plugin, such as a Twitter Follow button, or receive other information from the social media sites. Similarly, if you have previously provided personal information to a third-party operating a plug-in on the Services, then such third-party may recognize you on the Services. Your use of social network plugins is subject to each social media site’s privacy policy, which may be different from ours, so please read these policies carefully to understand their policies and your options. As with linked sites, we have no control over the information that is collected, stored, or used by social network plugins, and are not responsible for the practices of such sites.

D. Other Sources

We may gather information, including demographic and statistical information from third parties, such as business partners, marketers, researchers, analysts. We may attribute this information to you based on your assignment to certain statistical groups. We may use this information to supplement the other information that we collect in order to derive your possible interests and to provide more relevant experiences for you within the Services and improve our products, analytics, and advertising.

2. How We Use Information & Lawful Bases

In general, we collect, use and store (“process”) your information to provide the Services, to fix and improve the Services, to develop new services, and to market our companies and their products and services. Some specific examples of how we use information are:

  • Collect payment
  • Communicate with you – using email, sms, push notifications or platform messaging (like Whatsapp) – about your account or activity or to market product listings, features, or events.
  • Test changes in the Services and develop new features
  • Analyze use of the Services and personalize content, including ads and prices
  • Fix problems you may have with the Services or a particular purchase, including answering support questions and resolving disputes
  • Prevent, detect, investigate and respond to fraud, unauthorized access/use of the Services, breaches of terms and policies, or other wrongful behavior
  • Comply with any procedures, laws, and regulations which apply to us, including those that set retention periods

Lawful Bases

For purposes of European data protection law, we normally process personal data where:

  • we need to perform the contract we are about to enter into or have entered into with you, such as when we process a payment
  • it is in our legitimate interests and your data protection interests and fundamental rights and freedoms do not override those interests, such as when we secure the Services, engage in fraud prevention, and direct marketing
  • we need to comply with a legal or regulatory obligation

3. Retention of Personal Data/Information

We keep your information for the time period required to complete the purposes for which it is processed or satisfy legal retention requirements. The length of time for which we retain information depends on the purposes for which we collected and use it or the requirements of applicable laws.

4. Security

Accounts are protected by a password for your privacy and security.
We recommend that you choose an appropriate password, safeguard your password and limit access to the devices on which you access your account.

We use reasonable organizational and technical measures intended to protect the privacy of your account and personal information we use or store, but the Internet and our Services are not 100% secure. We cannot guarantee complete privacy or security for the information that you provide or that we collect.

5. Choices & Rights

Access, Correct

Through your account “Settings, ” you are able to access, edit or delete information you’ve provided to us, including:

  • name and password
  • email address
  • physical address
  • location
  • phone number
  • billing information

The information you can view, update, and delete may change as the Services change. If you have any questions about viewing or updating information we have on file about you, please contact us at

Cookies, Analytics & Ads

  • You may be able to opt-out of certain web beacon tracking and other Cookie activity by adjusting the settings on your browser, including Do Not Track settings.
  • To opt-out of Google Analytics you can install the Google Analytics Opt-out Browser Add-on.
  • To exercise choices for tailored advertising, please visit the following sites. If you opt-out, you may still receive advertising content, but it will not be tailored to you.
    • Network Advertising Initiative (NAI) – You may use the NAI opt out tool here, which will allow you to opt out of seeing personalized ads from NAI member companies.
    • Digital Advertising Alliance (DAA) – You may opt out of receiving personalized ads from certain companies that perform ad targeting services, using the DAA website here.
    • European Interactive Advertising Digital Alliance (EDAA) – You can learn more about online advertising and opt out at the Your Online Choices website.
  • For your mobile devices, please read your operating system’s instructions for complete instructions.
    • iOS 7 or Higher: Go to your Settings > Select Privacy > Select Advertising > Enable the “Limit Ad Tracking” setting
    • For Android devices with OS 2.2 or higher and Google Play Services version 4.0 or higher: Open your Google Settings app > Ads > Enable “Opt out of interest-based advertising”


If our processing of your personal data is covered by European data protection law, you typically have certain rights, including:

If our processing of your personal data is covered by European data protection law, you typically have certain rights, including:

  • You can access and review information associated with your account at any time through the “Settings” page or tab. You also can request the following information: how we collect and use your information and why; the categories of personal data involved; the categories of recipients of your personal data; how we received your personal data; and how long we use or store your personal data or the manner in which we determine relevant retention periods.
  • You also have a right to correct your personal data. In certain situations, you can ask that we stop using your information or erase it or export it. You may also have a right to object to additional processing of your personal data.
  • You have a right to raise questions or complaints with us as described below or with your local data protection authority at any time.


We are committed to resolving valid complaints about your privacy and our collection or use of your personal data or information. For questions or complaints regarding our data use practices or Privacy Policy, please contact us using the email address.

5. Contacts

If you have any questions or concerns regarding this Privacy Policy or Lucius-Venerari use of your data, please send a detailed message to

  • Company Name: SIA “MFLOW”
  • Commercial Register No.: 40203164473
  • Legal Address: Dobeles nov., Dobele, Miera iela 42, LV-3701
  • Phone No.: +371 25235800
  • E-Mail: